Care Analytics provides straight-forward data collection that focuses on key drivers of exceptional patient experiences. The model is based on years of experience in the industry in improving the patient experience. Care Analytics helps organizations listen to the voices of their stakeholders, learn from that feedback, and lead targeted improvement to deliver incomparable patient experiences.
At the center of our model, and the heart of our work with clients, we are focused on the patient and improving their experience. When health care organizations put the patient first, and create a patient centered culture, they not only improve the patient experience, but also consistently reveal high-performance across an array of metrics and measures.
Through research and experience, we have identified Key Drivers within organizations that deliver exceptional patient experiences. These foundational components must be solid in order to deliver efficient and effective care to patients. Some of these drivers include: Engaged and passionate leadership, Patient & family focused care, Compassionate and competent caregivers, Aligned Employees and Owners, and Reliable care and business process. We help you learn with advanced analytics and reporting that bring these insights to you.