Through years of research and experience, we have identified key data points within organizations that deliver exceptional patient experiences. These components help health care facilities spark new initiatives and improvements by viewing opportunities through a new lens. We use sophisticated techniques to uncover relationships, patterns and new insights in vast patient and business data in real time.
Patient-centered outcomes have taken center stage as the primary means of measuring the effectiveness of health care delivery. It is commonly acknowledged that patients' reports of their health and quality of life, and their satisfaction with the quality of care and services, are as important as many clinical health measures.