Supporting providers and staff is the most fundamental requirement to improving and maintaining excellent patient experience. Satisfied and engaged employees are the best source of innovative ideas, which ultimately are critical factors in driving operational excellence.
Care Analytics has developed a supportive analytics platform to determine individual clinician performance from the patient perspective, incentive models, as well as, staff satisfaction measurement tools. By bringing together all perspectives, you can better understand and, ultimately, improve the entire patient experience. Health care consumers are turning to online physician ratings with increasing frequency when selecting a health care provider.
Forward thinking providers are taking control of the online conversation by publishing patient experience ratings and comments on their own web sites. Care Analytics ensures accurate and reliable physician performance data, which aid leading organizations pursue strategies that ensure an objective rating of the provider experience. This helps drive rapid performance improvement, enhance brand equity, and increase market share.