Through years of research and experience, we have identified key data points within organizations that deliver exceptional patient experiences. These components help health care facilities spark new initiatives and improvements by viewing opportunities through a new lens. We use sophisticated techniques to uncover relationships, patterns and new insights in vast patient and business data in real time.

Patient-centered outcomes have taken center stage as the primary means of measuring the effectiveness of health care delivery. It is commonly acknowledged that patients' reports of their health and quality of life, and their satisfaction with the quality of care and services, are as important as many clinical health measures.

Supporting providers and staff is the most fundamental requirement to improving and maintaining excellent patient experience. Satisfied and engaged employees are the best source of innovative ideas, which ultimately are critical factors in driving operational excellence.

Care Analytics has developed a supportive analytics platform to determine individual clinician performance from the patient perspective, incentive models, as well as, staff satisfaction measurement tools. By bringing together all perspectives, you can better understand and, ultimately, improve the entire patient experience. Health care consumers are turning to online physician ratings with increasing frequency when selecting a health care provider.

Forward thinking providers are taking control of the online conversation by publishing patient experience ratings and comments on their own web sites. Care Analytics ensures accurate and reliable physician performance data, which aid leading organizations pursue strategies that ensure an objective rating of the provider experience. This helps drive rapid performance improvement, enhance brand equity, and increase market share.