Effective date: September 24, 2026
This Privacy Policy explains how Care Analytics, LLC (“Care Analytics,” “we,” “us” or “our”) collects, uses, shares and protects information when you visit our public website, contact us, register a facility or use services that link to this policy.
Information we collect
We may collect business contact information you submit, including your name, work email, phone number, organization, facility details, requested programs, dashboard users and the contents of a message. Please do not submit patient, resident or protected health information through public website forms.
We may also collect technical information such as browser type, device information, IP address, pages viewed, referring page and approximate location through server logs, cookies and similar technologies.
How we use information
- Respond to requests, schedule demonstrations and provide support.
- Configure facilities, users, survey programs and Care Messaging.
- Operate, secure, troubleshoot and improve our website and services.
- Send service communications and, where permitted, relevant business information.
- Comply with legal obligations and enforce our agreements.
How we share information
We may share information with service providers that support hosting, scheduling, communications, analytics, security and business operations. We may also disclose information when required by law, to protect rights and safety, or as part of a corporate transaction. We do not sell personal information for money.
Cookies and analytics
We use Google Analytics 4 to understand how visitors use the website, including page views and interaction events such as demo-button clicks, scheduler views, file downloads, onsite searches and form activity. These events do not intentionally include the information entered into form fields or patient, resident or protected health information. Google may process technical information, device or browser identifiers and approximate location derived from an IP address according to its own privacy practices. Browser and device controls can restrict cookies or analytics technologies, although some website features may not work as intended.
Security and retention
We use administrative, technical and physical safeguards appropriate to the information we handle. No online system is completely secure. We retain information only as long as reasonably necessary for the purposes described here, our contractual obligations and applicable law.
Your choices
You may request access, correction or deletion of personal information, or opt out of non-essential communications, by contacting us. Rights may vary by jurisdiction and are subject to applicable exceptions.
Third-party services and links
Our website may link to or embed third-party services, including scheduling, social-media and client-login services. Their privacy practices are governed by their own policies.
Children
Our public website and business services are not directed to children under 13, and we do not knowingly collect their personal information through this website.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact us
Questions or privacy requests may be sent to support@careanalytics.net.